Help
Answers to common questions about certification, classes and the platform.
Popular topics
How do I renew a credential?
Renewal opens 120 days before expiry and needs 40 CPD points.
How do learners get their certificates?
Certificates are issued once class results are submitted and approved.
Where can a client verify my credential?
Share your public verification link.
Who do I contact about billing?
Account managers handle invoices and payment methods.